If you are having problems logging in it could be due to using the wrong username (email address) or password.
- If you are not sure which username (email address) is associated with SocialShield, you may contact us and we can help you resolve this issue.
- If you are not sure what your password is you may use http://www.socialshield.com/account/forgotpassword to reset your password. For instructions on how to change your password please click here.
For FHTM user: If you have purchased SocialShield through FHTM it might take from 5 – 60 min for the account to be created on SocialShield. If you continue having problems logging in please contact us.