I am experiencing a problem with your site. What do I do?

We work hard to ensure that all of our systems work flawlessly. However, sometimes things happen. If you experience a problem with your reports or our services, we want to hear about it. Please email us at support@socialshield.com with a detailed description of the issue, your contact information, and the time the problem most recently occurred. You may also click on the orange “feedback & support” button on the bottom right of every page to issue a support ticket.

Feedback and Knowledge Base